And since I didn’t know anything about dramatics, I asked lots of crazy questions of everybody on the staff. This was a new school, and was equipped with a state-of-the-art little theater. Quite the showplace. But impossible to use.
The killer question I dared not to ask was “Who in the world designed this theatre?”
Turned out that it was built according to “district standards.” Gosh, the kids could have done a better job.
Blind following of standards set by your industry [school district, in my case] may not work at all.
Who should set your standards? Your participants, your donors, your board and your community. If they aren’t helping with this process, you can’t provide the services they want and need.
National and industry standards are helpful as guides to best practices, but shouldn’t be taken as absolute. Charitable organizations work with the people and their communities, and no two are exactly alike.
Think about your favorite local restaurant. They provide the food that people in their area like. Even chain restaurants tailor a menu to accommodate some local preferences.
Your growth and success comes when you provide what your people need and want. And the only way to know that is to talk and create your standards with them.
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